Hillcrest Private Hospital
Quality and CareWriter: Matthew StaffProject Manager: Eddie Clinton A four-pronged approach has reaped dividends for Hillcrest Private Hospital over the past 12 months as the ongoing development, diversification and expansion of the building’s facilities maintained, and even gathered further momentum.With key goals encompassing a revised recruitment drive, an enhancement in quality and a more structured leadership hierarchy, the Hospital’s improvements in 2015 have subsequently paved the way for a new injection of targets in 2016, with continuous improvement a necessity, rather than a choice.“The main goals for 2015 were divided into four key areas,” explains Hospital Manager, Glenn de Villiers. “Firstly we wanted to recruit specialists to supplement or expand our service offering, and secondly we wanted to drive a holistic quality approach to nursing which ensured a positive patient experience.“Thirdly we wanted to ensure that, at a leadership level, we had the correct structure to enhance our vision of a quality service and lastly we wanted to grow our business for future development and sustainability.“In reviewing this, we have done well in the past 12 months, as we have added specialists and increased our service offering. We were rated by our Discovery patients as being in the top 20 hospitals in South Africa and we have restructured our nursing division by appointing two Deputy Nursing Managers to maintain our nursing standards to a growing patient base.”The Hospital continues to show year-on-year growth at double-digit levels in terms of patient volume, making this positive internal infrastructure development all the more pivotal, while additions to the offering - including a…
Hillcrest Private & Gateway Private Hospital
A Gateway to Enhanced Healthcare Ross Healthcare has added Gateway Private Hospital to its existing Hillcrest Private Hospital facility to provide much needed surgical support to the KwaZulu-Natal region Writer: Matthew Staff Project Manager: Eddie Clinton The KwaZulu-Natal (KZN) region of South Africa has been graced by the comforting presence of Hillcrest Private Hospital for nearly four years and is now being complimented by the first tailored, purpose-built surgical hospital in the area; Gateway Private Hospital.The two healthcare facilities are now working in tandem to produce a turnkey offering for patients within the region, improving not only the scope and capacity emanating from the parent Ross Healthcare Group, but also the quality and standards of healthcare being offered across both.As a division of J.T. Ross, Ross Healthcare specialises in facilitating the development and management of private healthcare facilities, leveraging the history and reputation of the wider organisation to incorporate its own business philosophies.This was first brought to the fore in 2011 through the inception of Hillcrest Private Hospital, overcoming skills shortages to establish a core medical facility within the area for as many as 200 patients at a time. Priding itself on the speed of admission as well as the management and investments being made to the hospital, the Group has now replicated the initial successes of Hillcrest to unveil Gateway Private Hospital; a facility which is sure to adhere to Ross Healthcare’s ethos of quality workmanship, integrity and reliability. Gateway Private HospitalHousing 160 beds and consisting of two ICU units, six state-of-the-art operating theatres and a cardiac catheterization lab, Gateway…
Hillcrest Private Hospital
The new face of healing With a new hospital on the horizon, Hillcrest Private Hospital and their team are driven by a strong, customer centric focus Writer Emily Jarvis Project manager Eddie Clinton Hillcrest Private Hospital is committed to nurturing an environment of health and healing through engaging relationships with patients, staff, doctors, the community, and beyond. Nestled in the leafy suburb of Hillcrest, KwaZulu-Natal, Hillcrest Private Hospital provides quality health care driven by a strong, customer-centric focus. The hospital opened on the 1st July 2011 and is a new, fresh, inviting environment equipped with the latest medical instruments and facilities. The establishment boasts an extensive range of top medical facilities and offerings designed to meet the growing needs of the community and with another facility currently being built, the hospital continues to provide quality health care solutions with a dedicated team of doctors and nurses. From a day clinic to eight operating theatres, Hillcrest Private Hospital provides patients with a wide array of medical facilities staffed by professional, friendly, and approachable personnel who share the vision of moving beyond health care in both service delivery and customer relations. The staff at Hillcrest Private Hospital aim to deliver a fresh and comfortable hospital experience while adhering to international standards of quality care. Integral to their philosophy of providing quality health care solutions is their 3Cs motto: Customer, Care and Comfort. Hillcrest Private Hospital's unique geographical positioning allows patients and visitors the convenience of a world-class medical facility set in peaceful, tranquil natural surroundings. They are the…
Hillcrest Private Hospital
Medical marvel Nestled in the leafy suburb of Hillcrest KwaZulu-Natal Hillcrest Private Hospital provides quality healthcare driven by a strong, customer-centric focus. Writer Ian Armitage Project manager Eddie Clinton It's July 1, 2011. Staff and management of Hillcrest Private Hospital have gathered together. It's a proud day. Today the hospital is officially opened. It marks the end of what has been a long wait for the local community, a community that now benefits from a full range of medical services and quality healthcare from a professional and dedicated team. Director of Hillcrest Private Hospital, Glen Passmore, says the hospital's first two years have been "hugely successful" and that it delivers a fresh, family-focused, comfortable hospital experience whilst adhering to international standards of quality care "from the concierge who welcomes patients to the professional, caring medical team." The 200-bed hospital has 24-hour casualty, day clinic, high care and ICU, state-of-the-art radiology and pathology - and much more - and is committed to "providing quality care coupled with exceptional service delivery." "We're easily accessible from the N3 and M13 and perfectly positioned away from the hustle and bustle of the city and that makes us a little different," explains Passmore. "It is one of many things that make us different actually." Hillcrest Private Hospital caters for the greater community stretching from Pietermaritzburg through to the North and South Coast of KZN. It was born out of an increasing demand for healthcare in South Africa, a country whose healthcare system is deeply divided. In the blue corner, there is…
