Issue 21
HS Jutley Insurance Brokers
Trans-Africa Insurance Brokers Boasting the ability to handle all classes of insurance ranging from Individual risks, small and medium enterprises to large and complex commercial risks, H.S. Jutley work across general insurance, life insurance and medical insurance policies Writer Emily Jarvis Project Manager Nick Norris H.S. Jutley Insurance Brokers is an insurance broking firm with a presence in three East African countries. The company has been operating in Kenya for over 30 years, in Tanzania for the last 10 years and has set its sights on Uganda in recent years. Founded in 1977 as H.S. Jutley Insurance Agencies, the business was situated in the heart of Nairobi and grew rapidly to become a fully-fledged insurance brokerage by 1981. In 1991, the company upgraded their offices, moving to the prestigious Capitol Hill Towers Kenya in order to cater for the steady growth in business coming their way. In April 2010, H.S. Jutley was pushed by the need for more space and a desire to expand so that they could provide services to the city of Nairobi. As a result, the company increased their presence with additional office space in order to increase service delivery and convenience; opening a branch in Mombassa in order to be closer to their customers. The organisation has employed a team of 17 young, dynamic and dedicated staff who are on hand to impart their knowledge to prospective customers. Boasting the ability to handle all classes of insurance ranging from Individual risks, small and medium enterprises to large and complex commercial risks, H.S.…
Hutz Medical 2014
Advancing Healthcare TechnologyHutz has seen its medical lighting and equipment become exclusively used in several hospitals across South Africa, testament to their full understanding of the requirements of the African marketWriter Emily JarvisProject Manager Serge Utting Founded by Wolfgang Hutz 40 years ago, Hutz Medical has grown from its roots as a manufacturer of architectural light fittings, to a market leader in hospital equipment, synonymous with quality and innovation; underpinned by the implementation of the best practical technologies available and always with the end-user in mind. “15 years after our establishment - and after considerable research of course - we added a full range of hospital products to our offering and have not looked back since,” says Bernd Thurnher, Executive Director of Hutz Medical. “Moreover, our equipment has been specially developed in consultation with healthcare professionals, enabling us to create user-friendly and innovative equipment tailored to the care giver,” he proudly adds. It is a known fact in South Africa that Hutz products are as durable as they are technically advanced, which not only makes them desirable but it also means they are ideal for export to the rest of Africa and beyond. These products consist of four different groups of medical devices including; medical examination lighting, bedhead supply systems, pendant supply systems and theatre control panels. Additionally, the company made the conscious choice to manage their supply chain internally, which allows them full control over all processes of their operation.Why Hutz?What makes Hutz Medical such a prominent company in the medical manufacturing field in South Africa is…
Quality Supermarkets
Home-Grown GrocersQuality Supermarkets, one of the most prosperous business ventures by Ugandan entrepreneurs, is testament to why determination and hard work, are pertinent ingredients for successWriter Emily JarvisProject Manager Callum Philp Quality Supermarket is a leading locally owned supermarket in Uganda. It was legally incorporated on 11th August 1994 as a private company trading under the name of Quality (U) Ltd. From humble beginnings as a roadside grocery store in old Kampala in the 1980’s, Quality Supermarkets have been able to build a chain of the biggest and fully-stocked modern supermarkets in the suburbs of Kampala, namely Ntinda, Martin Road, Lubowa and Namugongo (Kyaliwajjala), so as to reach out and take services closer to their wide client base.This family business was started by Mr and Mrs Mutungi back in the early 80s to support their young family. The small grocery store sold basic subsistence goods and was frequented mainly by neighbours. By 1990, they knew that the potential for growth was tangible. Going by a tried and tested philosophy of the customer is king; the Mutungi’s had grown a loyal customer-base and were able to expand their store in 1994. Testament to this philosophy, by 1999 Quality Supermarket had grown into a three storey mega store.“We had built a team of innovative managers and staff with great experience in satisfying our customers’ demands. Our unwavering commitment to high quality products, exceptional attention to customer care and deep commitment to ethical business practices propelled our business to greater heights,” explains Mary Mutungi, Managing Director of Quality Supermarkets, who…
Pep Clothing
The Fabric of South AfricaPep Clothing provides insight into the current market conditions for the garment manufacturing industry in South Africa and the company’s biggest achievements as we approach the end of 2014Writer Emily JarvisProject Manager Tom Cullum Q: That makes you a unique contender in the clothing market?Apparel manufacturer Pep Clothing (a division of Pepkor Retail Limited) has been supplying garments to leading southern African retailers for the past 40 years. Our manufacturing operations are situated 10 minutes’ drive from Cape Town International Airport and 25 minutes from the shipping harbour in Cape Town, South Africa. As a low-cost, high-volume mass manufacturer, Pep Clothing is unique within the southern African clothing industry.We have always invested heavily in training and developing of our team members through internal and external interventions. We have a culture of personal growth and mutual respect. Consequently, this has enabled us to achieve excellence in our processes which ensures that we continuously deliver high quality products with consistent quality performance year after year. Product consistency is extremely important in the school clothing market, as consistency in product quality is essential for repeat orders. We stand out from the crowd as a result of this commitment to our customers and our team culture.Q: Talk me through your main achievements for this yearOur main objective was to stabilise performance during our extensive factory renovations, as well as reducing waste in the process. We are proud to report that we have to date managed to recover all production losses that were a result of the renovations.…
Flo-Tek
No-one carries water like we doFlo-Tek is led by a group of professional specialists, who each bring a set of specific industry skills and experience to the companyWriter Emily JarvisProject Manager James Smith Radical Investments (Pty) Ltd, trading as Flo-Tek Pipes & Irrigation, was established in Botswana in 1998 with the sole purpose of manufacturing PVC pipes. Since this time the company has grown in terms of both production capacity and facility size in order to cater for a wider array of customer needs.Flo-Tek’s core business specialises in the manufacture and distribution of HDPE, PVC-U, PVC-M pressure and sewer pipes and rotomoulded products. Backed by the ISO 9001:2008 certification in their Botswana and Johannesburg factories, the company is fully equipped to handle a distribution network throughout these two regions and other SADC countries.In July 2003 and June 2004, Flo- Tek commenced the manufacture of rotational moulded products and HDPE pipes respectively. The company expanded into South Africa in 2005 and have continued to increase production with the addition of a HDPE pipe factory in Clayville, Johannesburg, in August 2007. Since this time, Flo-Tek has opened subsidiary companies in Dundee, Port Elizabeth, East London and Angola, further enhancing their reach on the continent. “Our factories have fully equipped laboratories which ensure Flo-Tek manufactures to SANS, ISO and SAPPMA specifications. This is accompanied by a set of knowledgeable and well experienced staff in the pipe manufacturing industry. They bring with them a wealth of industry experience which helps ensure customers receive the best quality product and timely delivery. Our…
Nu-Line Elevator Products Pte Ltd
Elevating Business in South AfricaNu-Line says each elevator is different, and by offering a tailored design service in-country, they can guarantee customers receive a quality South African product, made by local peopleWriter Emily JarvisProject Manager James Smith Nu-Line has had a presence in South Africa since 1990, where they have been manufacturing and installing elevator products across the country. As a local manufacturer based in South Africa’s largest city, Cape Town, the company offers a wide range of custom-made products, specifically designed to match client needs and specifications. Company Manager Allen Behr says that it is this local element which makes Nu-Line stand out from the crowd: “Most other elevator companies import complete elevator products and are therefore less flexible with regard to offering custom specifications and shorter delivery times on these specialist designs.” What’s more is that the company also offer to upgrade existing elevators whilst retaining some of the old equipment in order to pass a cost saving onto clients, but without compromising the lift’s efficiency.From humble beginnings, a workshop was created to start the manufacture of small hoists and dumbwaiters to meet the identified market demand. Since then, further company growth and product development allowed for the design and creation of a home elevator and a commercial passenger elevator. As a result of this success, a further product was introduced to their product base, namely; the funicular which is used in steep terrain. “Company growth has been constant year on year with the average increase per year being 20%,” Behr claims. Moreover, 2014 saw…
Motseng-Selmec
Southern Africa's Strategic Investors Motseng is a diversified investment holding company with investment and operations in property through the property investment and property services boutiques, as well as diversified strategic investmentsWriter Emily JarvisProject Manager Donovan Smith Started by two professionals in 1998, Motseng has grown into a multifaceted organisation employing almost 600 people. Initially specialising in the provision of soft services, Motseng have since diversified into the industrial, textile manufacturing and property sectors, and most recently the telecoms sector via the acquisition of the Selmec Group. With a historic focus on property, Motseng has diversified its offering by creating ten investee companies to provide comprehensive and professional service delivery.Motseng is invested in a wide portfolio of listed and unlisted companies with key holdings in the property sector. The company investments are targeted at, but not limited to: infrastructure, propertyrelated, diversified industrials, transport, energy, services, manufacturing, telecommunications and financial services-related industries.“Through the integration of people, places, processes and technology into a single interactive solution, we create an optimal working environment and seek to invest in high quality companies that have strong business franchises, attractive growth prospects, leading market positions and the ability to generate superior returns,” explains Andries Smit, Managing Director of Selmec Group.2014 saw the company change its name to Motseng-Selmec for the South Africa operations, and Comserv- Selmec for its Mozambique operations. Accompanied by the company ethos to transform and empower employees, Motseng comprises of 100% black South Africans and has enjoyed steady and constant growth over the years; remaining true to its vision to continue providing…
Broll Property Management
Some just see windows, We see OpportunitiesFounded in 1975, Broll Property Group a leading commercial property service company in Africa, with offices in major cities and towns in South Africa as well as operations in Ghana, Indian Ocean Islands, Kenya, Malawi, Namibia, Nigeria and Rwanda and provides services in other African countriesWriter Emily JarvisProject Manager Nick Norris Broll offers services which include asset management and consulting, corporate real estate services, facilities management, industrial, investment and office broking, property and project management, retail leasing and projects, research, shopping centre management, valuation and advisory services, own patented Broll-Online property-management software solution and a property search function with a vast database of properties across South Africa.For 10 years now, Broll has been affiliated with CBRE, a leading global commercial real estate and investment firm and thanks to this association, the company offer unrivalled local expertise and global market knowledge with the sole purpose of maximising the potential of your property. Broll’s country CEO’s and Directors tell us more about the property market trends, company projects and their facilities management systems. Investment TrendsHeidi Rix, Broll Property Group, Director for Investor ServicesQ: Talk me through some of the property asset and management and investment trends you have witnessed?In South Africa, we have seen a lot consolidation in the listed property sector with the larger listed companies absorbing the smaller ones. Further to this, most of these listed properties have in-house property management and for these funds we can offer strategic and operational asset management services either on a specific property or…
DHL Supply Chain
Delivering Joy, Prosperity & TrustKnown for delivering your parcels from A to B, DHL strive to be the logistics provider that people turn to for all their shipping needsWriter Emily JarvisProject Manager Serge Utting With a world-renowned presence in over 220 countries and territories across the globe, DHL are the most international company in the world. This advantageous strength in size is accompanied by a workforce exceeding 315,000 employees, who contribute to providing solutions for an almost infinite number of logistical needs.DHL is part of the world’s leading postal and logistics Group, Deutsche Post DHL, and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain. In 2009, the company laid out their goals for the future via “Strategy 2015”, which included a clear vision and mission for the future of the company. Strategy 2015 is designed to focus even further on the clients of DHL and their corresponding industries starting with the sectors Life Sciences & Healthcare, Technology, Energy, Automotive and Engineering & Manufacturing. “Our vision emphasises that we want to be The Logistics Company for the World. This goes beyond the simple fact that, as a global company, we have presence in the aforementioned 220 countries and territories, or that we are often the very first logistics company to enter new markets. Our vision stresses that we want to be the logistics provider people turn to - their first choice not only for all their shipping needs, but also as an employee or investor.” “We form the backbone of trade”DHL are deeply…
UPD (United Pharmaceutical Distributors)
SA’s Healthcare Supply Partner of ChoiceIn 2009, UPD upgraded their distribution centres to world-class status. Since this time the pharmaceutical supplier has gone from strength to strength, growing their brand presence in order to reach as many customers and patients as possibleWriter Emily JarvisProject Manager Serge Utting With its roots in wholesaling, and with a significant market share, UPD is South Africa’s foremost specialist wholesaler of pharmaceutical, medical and healthcare products. As such, the company purchases warehouses and re-sells branded, generic and over-the-counter pharmaceutical products of the highest quality and of world-class standard to a national customer base, holding a 62 percent share of the private hospital market.Founded in 1993, UPD has spent the last 21 years retaining its reputation as one of South Africa’s most dependable and professional suppliers of pharmaceutical products. In 2003, the company became a division of New Clicks South Africa, a whollyowned subsidiary of the Clicks Group Limited.Today, UPD is the country’s only national full line wholesaler with five distribution centres in South Africa and one in Botswana, and a 25 percent share of the total private pharmaceutical market. UPD owns 26,000m2 of warehousing space, stocks an impressive 11,500 products including 6,500 front shop items; and picks and dispatches 160 million units per annum to customers, sending a total of three million deliveries from their South African warehouses every year. In turn, this comprehensive wholesaling system shows the company’s commitment to meeting customer needs both promptly and efficiently, while providing top quality customer service, products and corresponding information. “Our team travel a…
Tigo Chad
Building a Digital Life for ChadiansThe last two years marked several milestones for Tigo Chad; with the launch of Tigo Cash, 4G LT E services and the renewal of their license in the country for a further ten years, all of which promises to increase their customer reach in the futureWriter Emily JarvisProject Manager Donovan Smith Since their launch in Chad in 2005, Tigo Chad has gone on to become the largest mobile network in the country that offers mobile voice communications, 2G, 3G and 4G (LT E) technology; and Mobile Financial Services (Tigo Cash) that already reach close to a quarter of their customer base. 2014 was a milestone year as they became the first company to bring 4G LTE internet connectivity to the region, boasting 75 percent of the market share for broadband services, and over 2.6 million customers overall (as of September 2014). Furthermore, Tigo Chad is part of the Millicom Group, with operations across 15 countries in Africa and Latin America and over 53 million customers. It is the first operation within the Millicom Group in Africa to launch 4G LTE technologies – a first for Chad and also for the entire CEMA C zone (Central Africa). “Tigo has the largest network coverage with over 540 sites covering over 87 percent of the population,” cites Benoit Janin, CEO of Tigo Chad.As a leading MFS provider with over 500,000 clients using their financial services, Tigo Cash has been a key part of company success since its launch in November 2012. The application achieved one of…
Castrol SA
Liquid EngineeringAs a world leader in oil and lubricant manufacturing, Castrol are moving with the times when it comes to designing an oil fit for the modern consumerWriter Emily JarvisProject Manager Ben Weaver Here’s a thought. When you are driving your car to work every day you don’t spend a great deal of time thinking about the engine lubricant. Although it is an essential component in your engine, it receives no more attention than the margarine in a sandwich. Castrol knows that for an engine to work to the absolute best of its potential you need oil that has been developed alongside the engine itself; which is exactly what the company has been doing for over a century.There can be no doubt that Castrol is the world leading manufacturer, distributor and marketer of premium lubricating oils, greases and related services to the automotive, industrial, marine, aviation, oil exploration and production industries around the world. The company is headquartered in the UK and operates in over 40 countries, employing approximately 7,000 staff worldwide. In nearly 100 other markets, the company are represented by third party distributors who market and sell their products locally. Further, the Castrol delivery network extends throughout 140 countries, covering 800 ports, and the company has partnered with over 2000 distributors and agents globally.Put simply, nothing comes close to matching this internationally renowned business in terms of specialisation or longevity.Top of the Line ProductsCastrol offers lubricants for virtually all domestic, commercial and industrial applications. For automotive lubrication (including motorcycles 2-stroke and 4-stroke engines, car petrol…
Foveros Mining
Diversifying to become World ClassA year on, we speak with John Samaras of Foveros Mining about the government’s continual drive to enhance local skill levels and aid economic expansionWriter Emily JarvisProject Manager Arron Rampling Foveros Mining earth moving and plant hire was established in April 2006 to cater for the growing demand for earth moving equipment in Zambia. From modest beginnings in the agriculture sector the company now owns a fleet of assorted excavators, articulated dump trucks, graders, bull dozers and support equipment. Foveros Mining forms part of the Olympic Milling Group of companies located in the Copperbelt Province of Zambia Central Africa. The group is involved in a diverse mix of industry including, maize/wheat milling, arable farming, livestock farming, stock feed manufacturing, energy and power generation, infrastructure development and waste management. Not only are they diversifying in terms of industry offering, but they are also diversifying in the face of economic growth.Since we last spoke with Mr Samaras in Issue 10 of our magazine, Foveros Mining have focussed their energies on expanding their fleet and scaling up their operations. “In terms of our capacity, we have successfully increased our workload by almost 50 percent,” Samaras adds. Moreover, the current economic stability in Zambia’s mining sector has been a huge contributor to this growth, providing the firm with a favourable market in which to diversify their offerings. “Our local expansion into Zambia and the neighbouring countries such as the DRC has also been a contributor to our prosperity and diversification as we have expanded our service…
Majwe Mining
The Prince of Mines in Botswana Majwe Mining’s Project Director Rod Fraser tells us of the benefits of large scale contract mining - a relatively new concept in Botswana - and provides insight into the Cut 8 Project at Jwaneng Diamond Mine in BotswanaWriter Emily JarvisProject Manager James Mitchell As a Joint Venture company, Majwe Mining have been able to draw on the strengths of three companies from three different countries, bringing together both international experience and a wide array of industry knowledge from Australia, Republic of South Africa and Botswana.Hired by Debswana Diamond Company Ltd as the contractor for the Cut 8 Phase 2 Contract, Majwe Mining is set to move over 156 million cubic metres of material over the full term of its contract. Debswana is a partnership between the Government of the Republic of Botswana and the De Beers Diamond Company and is one of the world’s largest diamond producers by value.Debswana has mining operations at Jwaneng, Orapa, Letlhakane and Damtshaa in Botswana, and plays a fundamental role in Botswana’s economy, producing over 70% of the country’s export earnings and 30 per cent of its GDP. Moreover, as pits continue to go deeper to access more diamonds, this drives the overall strip ratios up, which means the need for more cost effective solutions, efficiencies and productivities that large scale mining contractors can deliver are going to become more and more important. As Majwe’s first contract in Southern Africa, Rod Fraser, Projects Director, tells us more about the mine and the impact it has had on…