Current Issue 52
Trans-Africa Insurance Brokers
Boasting the ability to handle all classes of insurance ranging from Individual risks, small and medium enterprises to large and complex commercial risks, H.S. Jutley work across general insurance, life insurance and medical insurance policies
Writer Emily Jarvis
Project Manager Nick Norris
H.S. Jutley Insurance Brokers is an insurance broking firm with a presence in three East African countries. The company has been operating in Kenya for over 30 years, in Tanzania for the last 10 years and has set its sights on Uganda in recent years.
Founded in 1977 as H.S. Jutley Insurance Agencies, the business was situated in the heart of Nairobi and grew rapidly to become a fully-fledged insurance brokerage by 1981. In 1991, the company upgraded their offices, moving to the prestigious Capitol Hill Towers Kenya in order to cater for the steady growth in business coming their way.
In April 2010, H.S. Jutley was pushed by the need for more space and a desire to expand so that they could provide services to the city of Nairobi. As a result, the company increased their presence with additional office space in order to increase service delivery and convenience; opening a branch in Mombassa in order to be closer to their customers. The organisation has employed a team of 17 young, dynamic and dedicated staff who are on hand to impart their knowledge to prospective customers.
Boasting the ability to handle all classes of insurance ranging from Individual risks, small and medium enterprises to large and complex commercial risks, H.S. Jutley work across general insurance, life insurance and medical insurance policies. “Tell us your need and we shall tailor make something that best fits your needs.”
A Desire to Become Market Leader
With a vision to become a market leader and trusted name in providing insurance brokerage and independent financial services, H.S. Jutley strive to maintain sustainable growth in revenue via retention of existing business, rather than the increase of new business. This means that customer satisfaction plays a key role in the future of the company and its ability to provide professional, personalised and efficient services. The company are committed to the delivery of innovative insurance solutions and superior services at all times for both corporate clients and individuals. Always looking to exceed customer satisfaction via their team of motivated and experienced staff, H.S. Jutley’s wide array of insurance products provide a personalised cover that will meet the needs of clients on all occasions where insurance is needed.
Why Choose H.S. Jutley?
There are a number of advantages for those considering a partnership with H.S. Jutley. As insurance brokers are globally recognised for their services, you can be sure that H.S. Jutley represents the client’s best interests: “We continuously analyse all of the insurance companies in the local market, which helps us to provide insurance solutions at a cost effective price. In doing so, we find the best products from all of these local competitors and are able to learn what the customer wants and needs are, resulting in a tailored, comprehensive cover that does it all. Furthermore, we facilitate claims settlement on behalf of our clients thus ensuring prompt and timely settlement.”
The business of H.S. Jutley is monitored and regulated by the Commissioner of Insurance, which serves to assure customers of the insurance company’s integrity and professional attitude to work. Moreover, by having links with international insurance companies, H.S. Jutley are able to offer clients a wider range of products and services than some of their competitors including cover for; aviation risks, public liability, professional indemnity, contractor risks, international medical insurance, marine hull insurance and life and mortgage protection. Through risk assessment and analysis, they can determine the most appropriate way of arranging insurance cover that is right for the individual.
Above all, H.S. Jutley value and show respect toward their clients: “We maintain close contact with clients via regular visits which form part of the working relationship we create. There has to be a high level of trust between us and them as we fully-understand that insurance is a people-driven industry.”