D'oreale Grande given TripAdvisor certificate of excellence

Peermont's five-star D'oreale Grande hotel at Emperors Palace in Gauteng has been awarded the Certificate of Excellence award by TripAdvisor.

The certificate is given to outstanding hospitality businesses that have received praise and recognition in reviews by TripAdvisor travellers.

To qualify, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on the popular TripAdvisor website.

The number of reviews received over the last 12 months is also taken into consideration.

"TripAdvisor's Certificate of Excellence award epitomises our commitment to guests, whether online or face-to-face," said Emperors Palace Hotel Operations Manager, Caron van Rooyen. "We encourage all our visitors to post feedback on TripAdvisor as we are confident that the reviews will enhance the guest experience for future stays.

"Ultimately this ensures that we offer the best in international service standards with a product to match. It is through our staff's passion and dedication that we have once again won the prestigious Certificate of Excellence award. We are thrilled and honoured to be listed in the top 10 percent of hotels worldwide."

Peermont is the owner, developer and operator of a number of hotels, casinos and resorts in South Africa and Botswana.

The 192-room D'oreale Grande is the flagship hotel at Emperors Palace.

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