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Africa Outlook

Supply
Chain
DHL

DHL SUPPLY CHAIN

Delivering Joy, Prosperity & Trust

Known for delivering your parcels from A to B, DHL strive to be the logistics provider that people turn to for all their shipping needs


Writer Emily Jarvis

Project Manager Serge Utting 


With a world-renowned presence in over 220 countries and territories across the globe, DHL are the most international company in the world. This advantageous strength in size is accompanied by a workforce exceeding 315,000 employees, who contribute to providing solutions for an almost infinite number of logistical needs.

DHL is part of the world’s leading postal and logistics Group, Deutsche Post DHL, and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain. In 2009, the company laid out their goals for the future via “Strategy 2015”, which included a clear vision and mission for the future of the company. Strategy 2015 is designed to focus even further on the clients of DHL and their corresponding industries starting with the sectors Life Sciences & Healthcare, Technology, Energy, Automotive and Engineering & Manufacturing. “Our vision emphasises that we want to be The Logistics Company for the World. This goes beyond the simple fact that, as a global company, we have presence in the aforementioned 220 countries and territories, or that we are often the very first logistics company to enter new markets. Our vision stresses that we want to be the logistics provider people turn to - their first choice not only for all their shipping needs, but also as an employee or investor.”   


“We form the backbone of trade”

DHL are deeply proud of the contribution they make in their daily work. Everything that is moved from one place to another needs the aid of logistics – but behind this simple truth, there are millions of stories to be found. As the logistics company for the world, the company form the backbone of trade, ensuring that whatever needs to be delivered, gets delivered. “A shipment placed in our trust may include life-saving medicines, a birthday present from a friend, or hold a company’s entire existence in the form of a prototype. We not only deliver parcels and packages and make sure containers arrive at ports; we deliver prosperity, we transport health, we power growth, we deliver joy. Every day we connect people, improving their lives.”


Supply Chain Solutions

Every industry has its own particular characteristics and supply chain needs, which is why DHL’s sector management approach is to work with customers in order to optimise the value proposition for their industry’s distinctive requirements. “A key to our success is to create a simple and unique experience by sector, making it easier for you to do business with us. With our innovative and industry-specific state-ofthe- art-solutions, we will create a competitive advantage for you.”

As the world’s largest logistics specialist, DHL Supply Chain offers a comprehensive suite of services drawing on their global scale and local insight to deliver value across your supply chain. From the initial consultancy and design, to final mile delivery and reverse logistics, the industry giant provide customised supply chain solutions across all industry sectors. “Our scale and expertise, combined with our experience across all industry sectors, means we have developed successful supply chain solutions for customers of all sizes, including many of the world’s leading brands and corporations. Whatever your requirement, there’s a good chance we’ve already developed a range of innovative solutions to meet your challenges.”


Green Solutions

There are many ways to reduce climate-damaging CO2 emissions and other environmental impacts in the transportation and storage of goods including; via optimised transport routes vehicles with alternative drive systems and ensuring warehouses are as energy-efficient as possible. Working alongside customers, DHL want to leverage the potential for greener business practices. “At DHL, we call this GoGreen. We believe that environmental protection and business success are not just compatible, they are closely interlinked. With our expertise and global presence, we can offer our business customers a broad portfolio of green products and services. By providing detailed carbon reports , we show them where they stand in terms of greenhouse gas emissions. Though CO2 emissions have the biggest impact on climate change within logistics, we also report other greenhouse gases like methane or nitrous oxide.”


Something for Everyone

With a strong belief that pursuing all of these goals is in the best interests of all stakeholders, customers, employees, investors and the planet as a whole, DHL add value to people’s interaction with them, whether this is via providing excellent services or products, by engaging employees and nurturing their talents, or by being a solid, long-term investment on the stock market. “Additionally, we show concern for our world and our communities with our various corporate responsibility programmes under the motto of living responsibility.”

Following on from this motto, it is important to mention that Corporate Responsibility is an integral part of DHL’s corporate strategy. “We focus on environmental protection via our GoGreen initiative, disaster management (GoHelp) and education (GoTeach), whilst also providing support to employee volunteerism (Global Volunteer Day via the Living Responsibility Fund).”